TC Lottery - Privacy Policy

Information We Collect

Personal Information You Provide

When you register an account or use our services on TC Lottery (tclotterywin.in.net), we may collect the following personal information:

• Full name and date of birth
• Email address and mobile number
• Government-issued identification details (as required for age and identity verification under applicable Indian law)
• Payment and financial information, including UPI IDs, bank account details, or wallet information used to process deposits and withdrawals
• Residential address

Information Collected Automatically

When you access TC Lottery, we automatically collect certain technical and usage data, including:

• IP address, device type, operating system, and browser type
• Pages visited, time spent on the platform, and clickstream data
• Cookie identifiers and similar tracking technologies
• Transaction history and gameplay activity logs

Information from Third Parties

We may receive information about you from third-party identity verification providers, payment processors, fraud prevention services, and analytics partners in order to verify your identity, process transactions, and maintain platform integrity.

How We Use Your Information

Service Delivery and Account Management

We use your personal information to create and manage your TC Lottery account, process deposits and withdrawals, verify your identity and age as required by applicable law, and provide customer support.

Legal Compliance and Security

We are required to process certain personal data to comply with our legal obligations, including anti-money laundering (AML) regulations, Know Your Customer (KYC) requirements, and applicable Indian laws governing online lottery and gaming activities. We also use your information to detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other illegal activity.

Platform Improvement and Analytics

We analyse usage patterns and technical data to improve the performance, security, and features of our platform. This processing is carried out in our legitimate interest to maintain a reliable and enjoyable service.

Marketing Communications

With your explicit consent, we may send you promotional offers, lottery announcements, and updates via email or SMS. You may withdraw your consent and opt out of marketing communications at any time by clicking the unsubscribe link in any communication or by contacting us directly.

Data Retention

We retain your personal information for as long as your account remains active or as required to fulfil the purposes described in this policy. Where retention is required by law, for example, for financial transaction records, we will retain data for the period specified under applicable Indian legislation, after which it will be securely deleted or anonymised.

Your Rights

Right to Access

You have the right to request a copy of the personal information we hold about you. We will respond to verified access requests within 30 days of receipt.

Right to Correction

If any personal information we hold is inaccurate or incomplete, you have the right to request that we correct or update it. You may also update certain details directly through your account settings.

Right to Deletion

You may request that we delete your personal information where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. Please note that we may be required to retain certain data to comply with our legal obligations even after a deletion request.

Right to Restrict or Object to Processing

You have the right to request that we restrict the processing of your data in certain circumstances, or to object to processing carried out on the basis of our legitimate interests, including direct marketing.

Right to Data Portability

Where processing is carried out by automated means and based on your consent or a contract with you, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.

How to Exercise Your Rights

To exercise any of the rights listed above, please submit a written request to our contact address below. We may be required to verify your identity before processing your request. We will respond within 30 days. If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the relevant data protection authority in India.

Contact Us

For privacy-related questions or to exercise your data rights, please contact the TC Lottery Privacy Team:

Email: [email protected]

We aim to respond to all privacy enquiries within 5 business days.