TC Lottery - Responsible Gaming

TC Lottery responsible gaming: how to set deposit and time limits, recognise problem-gambling warning signs, self-exclude, and reach confidential 18+ support helplines.

Play within your limits

At TC Lottery, entertainment should always come before expenditure. Before every session, decide on a fixed budget you are genuinely comfortable losing and treat it as the price of leisure, not an investment with an expected return. Never fund your play from money earmarked for rent, bills, or essentials.

Avoid chasing losses. A losing streak is not a debt the platform owes you, and increasing your stakes to recover previous losses rarely ends well. If a session has gone over budget, close the app, step away, and return another day with a fresh limit in place.

Keep gaming balanced with the rest of your life. Maintain hobbies, social time, and daily routines that have nothing to do with TC Lottery. Regular, honest self-checks, "Am I still playing for fun?", are the simplest responsible-gaming tool available.

Warning signs of problem gambling

Problem gambling rarely announces itself loudly. Common early signals include spending more time or money than planned, feeling irritable when trying to cut back, hiding activity from family members, or borrowing money to keep playing. Chasing losses session after session is one of the clearest red flags of all.

Emotional patterns matter too. Using TC Lottery to escape stress, anxiety, or low mood, rather than for straightforward fun, suggests the activity has shifted from hobby to coping mechanism. Extreme highs after a win and prolonged guilt or despair after a loss are also worth taking seriously.

If several of these signs feel familiar, you do not need to wait until things feel out of control before acting. Use the limit tools below, take a cool-off break, or speak to one of the support organisations listed in the final section of this page.

Deposit, loss and time limits

TC Lottery gives every registered player direct control over three types of protective limit. Deposit limits cap how much you can add to your account over a daily, weekly, or monthly window. Loss limits automatically pause your play once your net losses reach your chosen threshold for that period. Session time limits log you out after a set duration and can be paired with on-screen reminders at regular intervals.

To activate any limit, log in and go to Account Settings → Responsible Gaming, select the limit type, enter your preferred amount or duration, and confirm. Reductions take effect immediately; any upward adjustment is subject to a mandatory 24-hour waiting period to guard against impulsive changes.

These tools work best when set before you start playing rather than in the middle of a session. Review your limits periodically and adjust them downward whenever your circumstances change.

Self-exclusion and cool-off

If you feel you need a stronger break, TC Lottery offers two options. A cool-off period temporarily suspends your account for a short defined window, 24 hours, 48 hours, or up to 30 days. During a cool-off you cannot log in or deposit, giving you space to reset without permanently closing your account.

Self-exclusion is a longer-term commitment. You can exclude yourself for a minimum of six months, with options extending to five years or permanently. Once active, self-exclusion cannot be reversed until the chosen period has fully elapsed, and any outstanding balance will be returned to you.

To request either option, visit Account Settings → Responsible Gaming → Self-Exclusion or contact our support team directly. We will process your request promptly and with complete confidentiality.